Hosting can not be protected from errors causing by DDOS completely so that Vinahost employees will works all day to resolve any problems timely.
We understand that customer not only need a quality service but also need the good support service. The customer can contact us by email, phone call or live chat to meet our professional and experienced experts. We are always ready at any time.
Like server service, hosting one of the best service of Vinahost.
We always offer many choices of hosting including standard hosting, window hosting, business hosting, e-commerce hosting, seo hosting and reseller hosting. Each options will have diffenrent standards so customer can easy to choose the most suitable service depending on their requirements.
Control Panel system of hosting is optimized and easy to use with many languages.
Customer will be allowed to handle all the errors related to the configuration of the shared hosting server systems, manage hosting service, determine the cause of the website errors and be guided how to handle it. Customer can restore data from old backups and transfer data between the servers in our Vinahost system.
VinaHost operating system always ensures stable and lasting performance.
Our server with high configuration will ensures uptime nearly 100% so that customer will be able to access to website nearly immediately at any time. Uptime definites the stability of a server as well as a colocation and it is affected by many thing like connect speed, the qualiy of data center as well as hosting system security.
Data protection under any circumstance is the remarkable strength of VinaHost services.
All of information will be back-up for each 7 days by our automatical system. Customer can do it themselves if they want. Our technical support team will be ready to deal with all customer question. The customer can contact us by phone or online methods like chat or ticket.
Vinahost will refund to customer for any reasons within 30 days.
There are not provider offer this service because of many reasons. This is similar to the trial service that allows customer to try using our hosting service. If there are any failure, the customer can stop using our service and ask us to refund all of money within 30 days. VinaHost commits to refund without any reason. Making customers happy is our top priority.